Bissell CrossWave 1785 Wet/Dry Upright Floor Cleaner – White/Titanium/ChaCha Lime

(15 customer reviews)

  • Vacuums And washes your floors at the same time; surface type: bare floors
  • Multi Surface Machine Cleans Both Sealed Hard Floors And Area Rugs. Power Rating 4.4 Amperes
  • Dual Action Multi Surface Brush Roll Uses An Innovative Microfiber And Nylon Brush To Mop And Pick Up Dry Debris At The Same Time
  • Two Tank System Keeps Cleaning Solution And Dirty Water Separate To Ensure That You’Re Always Cleaning With A Fresh Mix Of Water And Formula
  • Smart Touch Controls On The Handle Allow You To Easily Switch Between Cleaning Hard Floors And Area Rugs And Control Your Solution With An On Demand Solution Trigger


Get your hard floors cleaner than you could have ever imagined! The BlSSELL CrossWave is a revolutionary, all-in-one, multi-surface floor cleaner that vacuums and washes floors at the same time.

The CrossWave is safe for tile, sealed wood floors, laminate, linoleum, rubber floor mats, pressed wood floors, area rugs, and more.

Two-Tank Technology keeps the cleaning solution separate from the dirty water to ensure a fresh mix of formula and water is always being used to clean your floors.

The combination of the Dual-Action Brush Roll (that rotates at 3000 RPM) and innovative multi-surface cleaning solution enables the CrossWave to clean better than a sponge mop and bucket in less time.

With the touch of a button, you can seamlessly switch from cleaning hard floors to vacuuming and washing your area rugs. After cleaning, the Docking Tray provides a great place to clean your CrossWave, place your brush rolls to dry and store your machine.

Your CrossWave will always be ready when you are! Did you know every purchase of a BISSELL product saves pets? BISSELL proudly supports BISSELL Pet Foundation and its mission to help save homeless pets. So, when you buy a BISSELL product, you help save pets, too. We’re proud to design products that help make pet messes, odors and pet homelessness disappear. Measured by BTP0257 hard floor soil cleaning test

SKU: 1785A Categories: ,

Based on 15 reviews

3.4 overall

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  1. Deborah Adams Riester

    Excellent idea. Worked fantastic on my polished floors. Built well. Well engineered. Was very happy for two months (about 15 hours of use over 60 days.)Has a FATAL flaw. The ball bearings on the impeller side of the motor are very susceptible to moisture damage. These bearings are not accessible for service or replacement (not an environmentally friendly situation) resulting in a hardly broken in $275.00 machine that will be headed to the junk yard. Yes I could have sent it back under warranty but here is the deal:I am a professional repairman by trade. The motor assembly is now junk because it can not be repaired (by design) , even by a professional. The complex and powerful motor unit is made of a very easy to break plastic that appears similar to Bakelite a thermo-setting phenol formaldehyde resin, formed from a condensation reaction of phenol with formaldehyde,” if it is Bakelite -again not environmentally friendly.”After finding the problem with my unit I quickly retracted my kudos to my friends and family about the unit. I am left with a pile of useless parts and not determined to repair this unit because the first bearing was destroyed with moisture in only 60 days.Wish the motor design were better. Could have lasted years in my opinion because it is well built. My suggestion – don’t buy.I would be surprised if the repair / return center isn’t full of these machines needing of motors.If Bissell reads this, feel free to contact me for details. Unless I hear of a product improvement involving the heart of this machine I will not buy another unit and will continue to warn friends not to waste money.

    Deborah Adams Riester

  2. Jackie

    I saved up money and was super excited to order the crosswave. I have three pets and the thought of not having to sweep up before vacuuming was a dream to me! After having this product for a couple weeks now I can say the only thing positive about it is that it does do a good job vacuuming. Other than that it’s all downhill. It really doesn’t get a deep clean like I’ve seen on other steamers. It leaves dirty streaks all over even after going over the spot several times. If you have any kind of ledge say from kitchen to living room, it does a horrible job picking up dirt around it. Stuck on dirt? Expect to stand there for at least a minute putting some serious elbow grease into getting it out. When you’re done expect another 10 minutes at least taking apart and cleaning the machine after each use. Hair gets all up in there and not just in the tank. I have to go over it with Clorox wipes to get all the hair out. I feel extremely let down, especially with the high cost of this. See photos for streaks and dirt it was unable to pick up near a small ledge


  3. Mary

    Wish i wouldn’t of purchased this floor cleaner. I have concrete heated floors and i needed something to help with every day cleaning. It leaves streaks and doesn’t seem like the scrub brush part even works. It’s just easier for me to get on my hands and knees with a rag and bucket. Such a disappointment.


  4. Nicole Becerra

    Okay so I waited a couple of months to try this and then do a review I have to say this machine is awesome! I live in a fully tiled house in the desert with 6 big dogs. I clean about 2x a week and I’ve used this on carpet in our house too. The only problem I have is the solution you can buy from bissell I go through fast so I decided to try the Mr. Clean concentrated and all I do is two drops into the whole bottle of water. For the filter after I clean the house I rinse off the debris and soak it in water with dawn dish soap overnight then rinse and let air dry and no more smell to it and it looks brand new.

    Nicole Becerra

  5. sjws

    I loved the CrossWave and used it quite a bit for quick cleanups between deep cleanings. It was easy and convenient to use and cleaned well. Now, 6 months after I purchased it, it is not spraying cleaning solution onto the floor. I followed all of the troubleshooting directions that Bissell provided and it is still not working. It’s not worth the hassle of packing it up and sending it back. I considered this to be a long-term investment but am disappointed. Buyer beware.


  6. Brian

    We have a new home w hard-wood floors and rugs. Thought we could clean them both with this. The problem is, as you clean the bottom collects dirt off the floor due to the static charges in the low-humidity environment here in Colorado. Once you spray the cleaner the dirt gets wet and turns into mud on the bottom side of the unit. As you clean, the mud is wiped back onto the floor. This leaves streaks of muddy water that we had to wipe up by hand on our hands and knees. Sold it on Craigs list. Very disappointing!


  7. Kindle Customer

    Not impressed with this item at all!! Really did not clean as well as I expected. Went back to my swiffer jet.

    Kindle Customer

  8. Kathleen

    My Crosswave just arrived today and I was on my way out but decided to stay home as I was excited to try it out. We have a large area consisting mostly of wood but have some tile and marble areas. What a breeze it was not having to use different cleaning products and mops and I could just go right through the house on different surfaces without even vacuuming.I’ve used Bona on my hardwood for years and although it looked pretty good I know it wasn’t clean. The bottoms of my feet attested to that. I’ve also used a Hoover Floormate about once a month and although it did clean the floor more than just spraying and spreading Bona around weekly, it just seemed to put too much water out on the hardwood.I LOVE the results I got today. You can see the water does go on the floor, but it’s suctioned up well and dries so quickly. I even used it on the Marble and it looks fantastic. No streaks with the Multi surface cleaner and it feels clean. My ceramic floors in the Bathrooms are very textured and pitted and they look so much cleaner. I even tried it on a couple of area carpets and it worked great. (Not for deep cleaning though)Now the disgusting part – The dirty water reservoir! It’s hard to believe there was so much dirt on my floors. Yikes! The unit is also very easy to use, gets close to baseboards, swivels to get under things and is light. Wish the cord was positioned better but that’s easily remedied by attaching it to the holder. I’m hoping this is going to be the answer to a clean house and feet! Haha. So far I’m super impressed!


  9. Michael Bohdanowicz

    I own both the Crosswave and the Hoover Floormate Deluxe. The Floormate Deluxe is better at:TEXTURED TILE / GROUT – Slightly better at getting off caked on dry stains. The Crosswave doesn’t have the same pressure. If you have textured tile you will appreciate the extra stain cleaning power of the Floormate. The tile brush allows more pressure to be applied to the recesses of the tile and the lower grout lines. If you plan to use either floor cleaner for just textured tile the Floormate Deluxe is the cleaner to get. (or a rotary mop) The Crosswave is better at:FLAT SURFACES – Subway tile, hardwood floor, vinyl plank and laminate.LARGE DEBRIS – Pet hair, dog food, cheerios, animal crackers. – These get picked up on the first pass with the Crosswave. The hoover uses a squeegee to help lift the water off the floor so the pieces of food/dirt get pushed forward unless you tilt one side of the machine up. This gets real old after a while. Especially when you have 3000 ft^2 to clean.CLEANING (post floor cleaning) – Pet hair is harder to get out of the Floormate. I find myself trying to “fish” the dog hair out of the Floormate with my pinkies. If you don’t have time to completely clean the Floormate and the pet hair dries on the inside of the cleaning head… you are in for a treat. By comparison the Crosswave is a pleasure to clean. Sure you have to run it in a tray and pull out the roller head… but you have to do it with the Floormate as well if you want the product to last more than a year. Besides… the entire process takes maybe 30 seconds. There is Crosswave lazy… then there is unemployed bum lazy.SPEED – I can clean at least twice as fast with the Crosswave. It applies moisture more evenly to the floor surface and it leaves the floor dryer than the Floormate. The Floormate requires at least 2-3 passes of the same area. The first pass lays down the water and the brushes distribute the water. The second pass is the real cleaning pass that does the majority of the cleaning. The 3rd pass is solely to clean up the residual water from the 2nd pass. Even after you stop applying water to the floor it still takes a while for the water to stop dripping from the head of the cleaner. On the other hand, the Crosswave lets you perform a quick clean of the area. Foot marks on dark laminate or a quick touch up by the front door before company arrives seems less like a chore.When I just owned the Floormate I found myself mopping on weekends when we had were in a hurry to clean. We would use the Floormate for the “entire house” cleaning days. You can’t perform a “quick clean” with eh Floormate. I would say you are looking at 30 minutes per 500 ft^2 with the Floormate. Depending on how dirty your floors are you are looking at 10-30 minutes for the same area with the Crosswave.NO VACUUMING REQUIRED – We have two young children and a 200+ pound English Mastiff who sheds continuously. I can clean the floors with the Crosswave without having to sweep/vacuum first. This is a HUGE time saver. I would have toBoth machines will remove caked on mustard and dried dog drool in a matter of seconds. If a stain doesn’t lift after a few passes, soak the area with the machine and keep going. Wait for the solution to soak for a minute or two then come back to the spot. If it still doesn’t come off the floor take a scrub brush to it. For a machine to remove anything more in the first pass would require such abrasion that the floor surface would be compromised over time.Both units are going to do a better job than a mop pushes the dirt into the recesses, these devices scrub and vacuum.My personal opinion is the Crosswave, despite its price , is a better overall floor cleaner. The hardwood floors look shinier when clean and they feel cleaner on your feet. The Crosswave ends up saving you a lot of time. It’s quite fast once you get the hang of it and it doesn’t require any floor prep before you use it (sweep/vacuum).If budget isn’t a concern go with the Crosswave, otherwise the Floormate is a damn good cleaner for the money.

    Michael Bohdanowicz

  10. S. Chambers

    I hate mopping floors, I’m the type that would rather clean a toilet with my bare hands than mop floors, but with this it’s easy and fast. Not to forget, the solution smells great. I don’t know how I’m going to express how much I love this mop. After reading another review I decided that this may just be my cleaning soul mate item. I have 2 cats, 1 long hair and 1 short hair, a doxie, toy poodle, 2 long hair adult women and an adult male who is in denial and a losing battle with male pattern baldness. You can imagine the hair that collects on the floors in a 2 floor 3 bed 2 1/2 bath home. (I even have those tub shroom thingies and every other day I remove a cousin IT from them) I don’t have dust bunnies when I sweep, I have extra furbabies.Hubby grabbed the CrossWave and put it together. Well, not really, he snapped the handle on and put the detergent cup on. ( A 5 year old could do it) He fired it up and oh my, it is a miracle machine. No need to spend 45 minutes to an hour sweeping corners and removing hair and so on. Just fill the tank and go. It even pulled those short annoying hairs from the grout in the kitchen and bath tiles. Another awesome product by Bissell. Now if they would only come up with a solution for loading and unloading the dishwasher.

    S. Chambers

  11. Adil Essawi

    1 year of experience review:The Bissel cleaner markets itself as a device that replaces sweeping, mopping and vacuuming in one machine.Unlike a regular broom it can’t get into the corners or edges because of its plastic casing so I have to get out the broom anyways.It also struggles to Vacuum up fruit loops so the commercial is false advertising. When it comes to your carpet you need a vacuum that can do deep sucking and this just doesn’t compare to even a low end vacuum. So I have to get out my vacuum anyways.Unlike a regular mop it cannot apply more scrubbing pressure to a tough spot. It also won’t clean about 1.5 inches around your edges because of its design. So I need to get out my mop anyways.in order to get a good clean you’ll need your other equipment still. This definitely does not replace other cleaning tools and a year later I actually don’t use this Bissel cleaner anymore this is because I can’t rely on it to do a good job AND cleaning up the vacuum after is a real nuisance.

    Adil Essawi

  12. Joseph Simone

    So far, does what it advertises. Vacuums and washes floors and carpets. Very easy to clean. The only reason is doesn’t get a 5-star is because it doesn’t have any kind of hose attachment. I need a small hand vac to get into corners or under the bed or any tight spaces for dust. Doesn’t do edges and corners well. Otherwise it’s a sturdy machine that picks up all kinds of dirt and debris off floors and carpets. It’s nice to use the wet cleaning solution on the carpet rather than just dry. It dries quickly.

    Joseph Simone

  13. Linda

    This floor cleaner was very easy to assemble, took me about five minutes. I found that it left too much water on the floor and did not do a very good job of cleaning my carpet. I have used only once and became so frustrated with the amount of water it left on the floors even with several back and forth passes. I will try it one more time and if it still leaves large amounts of water I’ll have to dispose of it.


  14. frede1

    I had great expectations for this product and it didn’t meet it entirely. I was hoping for something more powerful and more user friendly. The transition between carpet and hardfloor may leave a dirt path behind.all and all its not a bad product but it is not for a deep clean and more for an every day day tool. The thing is it you have to empty and clean it before the next use. So at this point it is just another cleaner that will most likely stay in the cleaning stuff closet.


  15. Amazon Customer

    This machine was so worth the money for me. I have all hard wood floors and some area rugs. With four kids and 4 cats you can imagine how quickly my floors get dirty. I did my entire main floor today and went through less than half the tank of solution/clean water. And it was able to clean stuck on foods that my steamer hasent been able to get off for weeks lol. My area rug looks almost brand new again! I am very pleased with this purchase and would highly suggest it to anyone who has mainly hard floors in their house.

    Amazon Customer